Returns, Privacy and Cookies Policies
Returns Policy
Of course I want my clients to be delighted with their purchases. If there's a problem, please email me straight away - with photographs of the problem - so we can resolve the issue.
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These are my general rules for potential returns:
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If an artwork arrives damaged, please return it (in the condition in which it arrived) within 14 days for repair or refund.
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Returned artwork must be in my possession for inspection before a refund is issued
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Artwork for return must be in the original condition. If it has been altered it is not eligible for return.
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Commissioned items may be returnable, at the discretion of the artist, if they are not personalised to the commissioning party.
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Personalised items are not returnable​
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Exchanges are generally not accepted, except in exceptional circumstances.
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Privacy Policy
You can ask at any time to be removed from my contact list by contacting me.
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I may collect, store and/or use information that you provide to me for the purpose of being kept up to date via email.
Any information relating to any transactions carried out between you and me on or in relation to this website is kept for the purpose and duration of that transaction only. I do not collect or hold bank details. All financial transactions are managed by PayPal through their secure website. I do keep contact lists of existing clients for the purpose of sending out invitations to exhibitions. You can ask at any time to be removed from this list by contacting me.
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Purposes for which your information may be used
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To enable the use of the services available via this website ie to send you an eNewsletter
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To complete a transaction ie to ship a painting to your address
Cookies Policy
​Cookies are small text-based files placed on your computer’s hard drive or in your browser memory when you visit a website. They can’t read personal data or other material on your hard drive, or carry viruses or install anything harmful. Generally they are used to improve a user's experience on a website, and to operate functionality such as online shops or online applications.
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I do not use cookies on this site, although some third parties may do so ie Google Analytics for analysing activity on this website, or PayPal for the purpose of updating the shopping cart and completing the payment process. You can read more here about PayPal's privacy policy and Google's privacy policy. I use Google's statistical reporting to enhance the features of my website so that I can make a better user experience.
You can disable cookies on your computer. If you choose to reject cookies you will not be able to pay online, but in this case if you wish to make a purchase please contact me. By using my site without disabling cookies you are consenting to the use of cookies.
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Additional information
In addition to the information detailed above, I may disclose information about you under the following circumstances:
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To the extent that I am required to do so by law
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In respect of any legal proceedings or prospective legal proceedings
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In order to establish, exercise or defend my legal rights including providing information to others for the purposes of fraud prevention.
I am not responsible for the content on other websites that are linked to from my website or which link to mine.
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